Refund and Returns Policy

Overview

Thank you for choosing Dental Probiotics by Mouthgenics. We are committed to ensuring your satisfaction with our products. Below is our returns policy for Dental Probiotics:

Returns Policy

  1. Unopened Products:
    We gladly offer refunds on unopened products within 30 days from the date of purchase. If the product’s seal remains intact, you are eligible for a full refund. Simply contact our customer support team with your order details, and we will guide you through the return process.
  2. Opened Products:
    Unfortunately, due to the nature of our product, we cannot accept returns on opened products. This policy is in place to ensure the safety and quality of our supplements.

Shipping returns

To return your product, you should mail your product to:

Mouthgenics Ltd
124 City Road,
London,
England.
EC1V 2NX

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are returning, you may consider using a trackable shipping service or purchasing shipping insurance.

Need help?

Contact us at support@mouthgenics.co.uk for any questions you might have and we’ll be happy to help!

We’re currently out of stock but working hard to replenish. To be the first to know when it’s back in stock, sign up to our mailing list and we’ll keep you posted!